Conditions d'utilisation

1. About these terms

subvo ("the Service") is a tool that adds AI-generated subtitles to short videos. It is operated by OOYET Studio ("we", "us"). These terms apply to the marketing site (sub.ooyet.com) and the app (subvo.ooyet.com). By signing in or using the Service you agree to them, together with our Privacy Policy and Refund Policy, which form part of these terms. If you do not agree, do not use the Service.

2. What the Service does

You upload a short video; the Service extracts the speech, transcribes it with AI, lets you proofread the text, and then burns the subtitles (and an optional hook title) into a new video you can download. It can also suggest titles, correct likely mis-heard words, translate subtitles, and export SRT / VTT / TXT files. You can save presets, a term list, custom fonts and logos in your settings.

Current limits: videos up to 3 minutes and 50 MB in MP4, MOV or WebM format; up to 5 custom fonts (10 MB each) and 5 logos (2 MB each). A daily translation volume limit also applies. Limits may change.

3. Your account

You sign in with a one-time link sent to your email address; there is no password. You are responsible for the security of your mailbox and for everything done through your account. Do not share your account or resell access to it. Tell us promptly if you believe someone else has accessed your account.

4. Plans and fair use

• Free: 3 videos per month with every feature. The exported video is complete but carries a small subvo watermark.
• Pro: $9 per month (USD). Up to 300 videos per month ("fair use" — about ten a day, intended to stop account sharing and automated bulk use), and no watermark.

A video counts against your monthly allowance when it is submitted for transcription. If our processing fails because of an error on our side, the allowance is given back. The count resets at the start of each calendar month (UTC). When you reach your monthly limit you cannot process new videos until the next month; you are not charged extra and your account is not suspended because of that alone.

We may change the Free plan, the allowances, or the price and features offered to new customers. We will not change the price or plan terms of an existing Pro subscriber because of such changes.

5. Payment and renewal

Pro is a monthly subscription that renews automatically until you cancel. Payment is handled by Stripe; we never receive or store your card number. The amount you will be charged is shown on the Stripe checkout page before you pay. We store only the status of your subscription (for example its ID and when you first paid).

If a renewal payment fails, Pro access is suspended automatically and is restored when a payment succeeds. Stripe may retry the payment under its retry settings; if all retries fail, the subscription is cancelled.

Cancellation and refunds are described in the Refund Policy.

6. Your content

You keep ownership of the videos, audio, text, fonts, logos and other material you upload ("Your Content"). You give us a limited, non-exclusive licence to store, copy and process Your Content, including by sending audio and text to the AI providers listed in the Privacy Policy, solely to operate the Service for you. That licence ends when Your Content is deleted as described in the Privacy Policy.

You confirm that you have all rights needed to upload Your Content and to have it processed this way, including rights in the video, its music and speech, and any logo. Custom fonts must be fonts you are licensed to use; you are responsible for that licence.

7. Acceptable use

You must not use the Service to upload, process or distribute content that is unlawful, infringes the rights of others, or is harmful, hateful, or sexually exploitative of minors; to attack, overload or probe the Service; to bypass limits (including through automated bulk use or sharing an account); or to reverse engineer it except where the law allows. We may remove content and suspend or end access for violations.

8. AI output must be checked

Transcripts, corrections, titles and translations are generated by AI and can contain errors, including mis-heard or wrongly translated words. They are a first draft. You must proofread the result before publishing, and you are responsible for what you publish. We are not liable for consequences of errors in AI output.

9. Finished videos are temporary

Finished videos and their caption files are kept for about 14 days and then deleted automatically. Download what you need and keep your own copy; the Service is not a backup. A finished video can be downloaded only while you are signed in, and only by the account that made it: someone who is not signed in, or who is signed in to a different account, cannot download it even with the link.

10. Third-party services

The Service relies on third parties (for example Stripe for payments, OpenAI for AI processing, Supabase for database, sign-in and file storage, and Vercel for hosting). Their own terms apply to their services, and we are not responsible for their acts or outages beyond what the law requires.

11. Our intellectual property

The Service, its software, design and branding belong to us or our licensors. These terms do not give you any right to them other than to use the Service as offered.

12. Availability, changes and termination

We try to keep the Service running but do not guarantee it will be uninterrupted or error-free. We may change, suspend or discontinue features. You may stop using the Service at any time and can cancel a subscription in the app. We may suspend or end your access if you breach these terms, abuse the Service, or where required by law. To have your account and data deleted, contact us (see the Privacy Policy); there is currently no self-service deletion button.

13. Disclaimer and limit of liability

The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties and are not liable for indirect or consequential loss, lost profits, lost data or loss of reputation, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, or mandatory consumer rights you have where you live.

14. Changes to these terms

We may update these terms. The new version will be posted on this page with a new "last updated" date; we do not send individual notices. If you keep using the Service after the update, you accept the new version. A change does not alter the price or plan terms of an existing Pro subscriber (see section 4), and you can cancel at any time.

15. Governing law and jurisdiction

The Terms of Service, Privacy Policy and Refund Policy, and any dispute arising from them, are governed by the laws of Taiwan, and the courts of Taiwan have jurisdiction, subject to any mandatory consumer rights you have where you live.

16. Contact

Questions about these terms: support@ooyet.com.

This English version is the governing version; translations are provided for convenience.